Remote Assistance
How does it work?
- Remote assistance gives the possibility to analyze
your problem remotely, so you can do it from home / office etc.... It is a quick and cost effective
solution which can solve a lot of current computers problems / issues.
- For this we use a software which allows secured connection
to your computer. However you will always keep the control of the connection and can cut it
whenever you want.
- You just need to launch the remote connection sofware and give us
the ID and password diplayed and we connect to your computer. Then you will
follow on your dashboard the operation we make.
How to proceed?
- You simply contact us to fix an appointment.
- We can call you back on your land line.
- You launch the remote assistance and we connect to your computer. We then try
together to solve your problem.